FAQs


FAQ

FREQUENTLY ASKED QUESTIONS

Why Diyue?

A. Professional &Quick Response
B. A Wide Range of products for your selection
C. Strict Quality Control to Ensure the Best Quality
D. In-time Delivery and Safe Packaging
E. Reliable after-sales Service and 6 Years of Warranty

What’s the price for your cabinets? Can you send me a price list?

All the cabinets are custom designed and produced, so it’s hard to quote you without knowing the sizes and materials you need for your order. But one thing for sure is that we can beat many other suppliers in prices as we are a factory-based supplier. So if you’ve already got quotations from other suppliers, it will be worth your while to check with us. Just feel free to send us your ideas and basic specifications of your space to us at info@dycabinet.com to see what we can do for you.  

How to begin if I don’t have a construction drawing?

A simple hand drawing on the paper will do for us. Send us your detailed space size, window & door location and sizes, floor to ceiling height, appliances sizes, requirements and other ideas, our designer will discuss every detail and offer free CAD drawing. Once we get your enquiry, we can offer you a sketch sample to lead you through the measure work.

What’s your delivery time?

Normally it takes us about 35 days after receiving your 50% down payment or L/C at sight. But the actual delivery time also depends on the order quantity and materials used in the products. 

What is your terms of payment?

We accept T/T or L/C at sight.With TT, we will need 50% down payment before production, and the balance before the shipment is effected or against the copy of B/L.

What are your terms of delivery?

It’s per your request. We can do FOB, CFR, CIF etc. 

Do you offer warranty for your products?

Yes, we offer 6 years warranty for our products.

How to install the kitchen cabinets?

Each unit will be well packed in a box with identifying labels indicated. So it’s easy for you to put the unit cabinet to correct location and get the whole set assembled. A paper installation guide will be provided too. We also provide online support. If necessary, it’s also possible to send professional workers to your house to help with the installation at a reasonable price.   

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